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How to Contact Google

Introduction

For those who need some support, contacting Google can be as challenging as contacting the White House. Indeed, Google owns so many services, and sometimes people just don't know where to look for support. You may need to contact Google for a bunch of reasons: if your website was banned or in case you have any kind of technical problems, privacy questions, or legal issues. So, how do you contact Google?

Do's

Call

The easiest way to contact Google support team is calling them. If you live anywhere in the United States, just dial +1-650-253-0000 and hold on the line until they answer. If you live outside the US, dial your country's exit code, and then 1-650-253-0000. You can call this number to ask any questions. Just explain your problem and they will redirect your call to the relevant department. To get a live response as quickly as possible, press 5 for customer service.

Contact the office

Alternatively, go to http://www.google.com/intl/en/corporate/address.html and find your location on the map. You'll see the address, phone and fax number of your local Google office.

Online support

Of course, you can contact Google support online. The web address you enter depends on the character of your problem. If you have some questions about Google AdSense, go to https://support.google.com/adsense/bin/request.py?hl=en&contact_type=default&rd=3

In case you want to get some YouTube help, go to http://support.google.com/youtube/bin/request.py?hl=en&policy=yt&contact_type=contact_policy&rd=1

If you want to change or remove some information from Google search, go to http://support.google.com/websearch/bin/request.py?hl=en&contact_type=contact_policy

This link will give you an access to Google support team that will answer any questions http://support.google.com/bin/static.py?hl=ru&page=portal_contact_options.cs#show-more

Google Groups

You can also visit official Google Groups page to ask your question online. It's a good idea to go to register on Webmaster Central and access their support team using their forms. Thus, you have better chances for quick response. Search conference and speak to a search rep.

Forums

Forums are also a good place to ask questions. Search Engine Watch Forums or DigitalPoint Forums are good options.

Don'ts

Don't contact Google support team without a good reason

They have thousands of requests and emails every day, and they don't want to get interrupted by stupid questions. Always try to solve the problem on your own before you call or email Google office.

Don't panic if you don't get a reply for several days

Again, they have a lot of work to do and it may take a while to review and reply.

Don't give up!

If you failed to contact the right department, just keep insisting. People in Google support team are very nice and never pass over their customers without a good reason.

Don't be rude

However annoying and serious your problem might be, it's never a good reason to insult people.

Video

Conclusion

Those who have ever tried to contact Google know that Google is almost impossible to contact. You can search and search and search for their email address to send comments or ask questions with no dice. However, the truth is out there… you just need to know where to search.

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